Privacy policy
This policy explains which personal data is processed when you use this website, why, for how long, and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Data controller
EMELEC EURL — represented by Laurent METZINGER
15 route départementale 813, 31290 Villenouvelle
Email : Write to us via the form
Phone : +33 6 18 75 51 18
Given its size and the nature of the data processed, the company has not appointed a data protection officer; any request can be sent to the contact details above.
Data, purposes and legal bases
| Purpose | Data | Legal basis (GDPR art. 6) |
|---|---|---|
| Responding to your contact or quote request | Customer type, name, email, phone and subject (optional), message, language | Pre-contractual steps taken at your request (art. 6.1.b) |
| Protecting the form against bots and abusive submissions | IP address in pseudonymised form (keyed hash), technical identifier of the anti-bot check | Legitimate interest: site security (art. 6.1.f) |
| Operation and security of the hosting | Server logs: IP address, date, requested page, browser | Legitimate interest and legal obligation of the host (art. 6.1.f and 6.1.c) |
Fields marked with an asterisk (name, email, message) are required to answer you: without them we cannot handle your request. No automated decision-making or profiling takes place.
Recipients
Your data is intended solely for EMELEC EURL. It is never sold, rented or shared. It is processed on our behalf by our host, OVH SAS (Roubaix, France), which hosts the website and the mailbox as a processor, and where applicable by our technical maintenance provider, bound by confidentiality.
Transfers outside the European Union
None. The website and the mailbox are hosted in France; the website loads no external resources (fonts, analytics, videos, social media).
Retention periods
- Contact or quote requests not followed by a contract: 3 years from our last exchange, then deleted.
- Requests followed by work: for the duration of the business relationship, then archived for the period required by law (e.g. 10 years for accounting records).
- Anti-abuse data: at most 1 hour (submission limit) and 30 minutes (anti-bot check).
- Server logs: kept by the host for the period required by regulations, 12 months at most.
Anti-bot protection
To block automated submissions, the form uses ALTCHA, a check hosted on this website: your browser performs a short computation, with no cookie, no tracking and no call to any third-party service.
Cookies and trackers
This website sets no cookies and uses no trackers or audience measurement tools, so no consent banner is needed. Links to third-party sites (Google reviews, PagesJaunes, suppliers) open those sites, which apply their own privacy policies.
Security
Communication with the website is encrypted (HTTPS) and emails are sent over an encrypted connection. Access to the data is limited to the people who need it to handle your request.
Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing (for processing based on legitimate interest) and to data portability, as well as the right to set guidelines for what happens to your data after your death (French law). To exercise them, write to Write to us via the form or by post to EMELEC EURL, 15 route départementale 813, 31290 Villenouvelle. We reply within one month; if there is reasonable doubt about your identity, we may ask for proof of identity.
If you believe your rights have not been respected, you may lodge a complaint with the French data protection authority, the CNIL (3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — cnil.fr ).
Changes
This policy may change, in particular if a new tool is added to the website. Last updated: .